Our facilities

Focus Group Discussion Facilities

Our dividable focus group discussion room can accommodate 8 – 16 participants. The room is equipped with a closed-circuit video camera, audio-recording facilities, an LCD television, and three whiteboards.

An attached viewing room fitted with a one-way mirrored window allows observers to watch and listen in on the discussions. The panel room can accommodate up to 9 people.

CATI and Telephone Interviewing Facilities

CSN is staffed with full and part-time interviewers who are properly trained and supervised to conduct CATI and telephone interviews in-house. We are also highly capable of running face-to-face interviews in nationwide.

We employ and comply with industry-accepted standards, and audit our data collection to ensure data collected is genuine and valid.

Data Quality Control/Coding/Editing and Data Punching and Processing

Our Data Teams operate independently of data collection. CSN employs quality control and editing staff to ensure data is valid, meets research criteria, quotas and logic checks. Our Data Entry and Data Processing Teams work collaboratively to ensure data is keyed and processed accurately to produce clean, reliable data for analysis.